Reviews from Our Guests

What a jewel this place is. The oceanfront rooms are spectacular! I had a bit of a misunderstanding with the 800 number reservation customer service line and was quite frustrated in regards to a price guarantee discrepancy. Afterwards, I phoned Assistant general manager Stacy Lee and she rectified the situation and delivered excellent customer service. She is a real asset to the management team. My wife and I are celebrating 20 years together and have always wanted to stay at this hotel. It was well worth the wait. Many people claim the Monterrey Plaza as the "best" location to stay and I must admit we thought the same. No more. The Monterrey Bay Inn has the best oceanfront experience hands down. Friends of ours stayed there and while it's a fabulous hotel (if you get the ocean view rooms) it's just a bit more special at the Monterrey Bay Inn. The ocean front rooms are private and literally "over" the water. It's like being on a cruise ship without the cramped accommodations. The views are spectacular and the rooms perfectly serviceable and comfortable. So much so that it easily overcomes the lack of onsite dining and spa services. They have a sister property (Casa Munrus) that offers excellent spa services and there are many walkable dining options near by as the location is right in the heart of Monterey. Skip the Intercontinental and Monterey Plaza and book a ocean front room at Monterey Bay Inn. Then invite those that booked elsewhere over to see what they missed out on! Much like the Dream Inn is the prefect Santa Cruz hotel, Monterey Bay Inn is the perfect Monterey hotel. Thank you Stacy Lee, you made our special getaway perfect! We really appreciate your customer service skills and helping us book the perfect stay for our Monterey getaway!

Everything about our visit exceeded our expectations. The room and bathroom was spacious, views are amazing, and staff was on point. I never expect much from a 'Continental Breakfast' but here you select what you want the night before and it is delivered to your room. We will be back.

Everything about our visit exceeded our expectations. The room and bathroom was spacious, views are amazing, and staff was on point. I never expect much from a 'Continental Breakfast' but here you select what you want the night before and it is delivered to your room. We will be back.

For the price I thought the room felt luxurious and view was beautiful. Parking was handy and there's a lot within walking distance like shopping and restaurants. Beach is nearby but it was December so not an option. Would definitely recommend.

Nice central location for cannery row and fisherman wharf, everything thing in walking distance. We saw otters and seals from our room balcony. Room were nice. Bed was a little hard for my taste.

Nice central location for cannery row and fisherman wharf, everything thing in walking distance. We saw otters and seals from our room balcony. Room were nice. Bed was a little hard for my taste.

Very nice hotel everyone was accommodating because I have large pickup! They made it so I had a easy parking spot! Everything was in walking distance from the hotel! I will stay with them again!

Very nice hotel everyone was accommodating because I have large pickup! They made it so I had a easy parking spot! Everything was in walking distance from the hotel! I will stay with them again!

We came here for a weekend getaway. (We never do this) It was great. Rooms are clean and spacious. And the ocean view is stunning. The city from the distance looks like diamonds at night. You hear the seals and seagulls, you see the ducks and otters playing on the ocean. We slept with our balcony door open and fell asleep to the sound of the waves. It was lovely. Breakfast was delivered to our door. All staff were very nice and always greeted with a smile. From the front desk, to the breakfast servers, to maintenance, and maids. Super nice. Quality customer service. The only negative part which has nothing to do with the hotel itself is… our neighbors were having the time of their lives with their balcony doors open…. If you get what I’m saying lol.

We came here for a weekend getaway. (We never do this) It was great. Rooms are clean and spacious. And the ocean view is stunning. The city from the distance looks like diamonds at night. You hear the seals and seagulls, you see the ducks and otters playing on the ocean. We slept with our balcony door open and fell asleep to the sound of the waves. It was lovely. Breakfast was delivered to our door. All staff were very nice and always greeted with a smile. From the front desk, to the breakfast servers, to maintenance, and maids. Super nice. Quality customer service. The only negative part which has nothing to do with the hotel itself is… our neighbors were having the time of their lives with their balcony doors open…. If you get what I’m saying lol.